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Gift Basket & Food Gift Baskets Customer Service
Gift Basket Customer Service
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here to see our selection of Gift Basket.
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for visiting DistinctGiftBaskets.com.
Every day we help more than 1000 customers find the Gift Basket and Food Gift Baskets
they need. With a selection of over 1000 Gift Basket products you are sure
to find just the item you are looking for. We have been in the Gift Basket
business since 1998 and truly appreciate the opportunity
to serve you today and in the future!
Having trouble placing an order online?
Have a question about a product? Want to check on the status
of your Gift Basket order?
Call our friendly and knowledgeable customer service department
and they can take your order over the phone, give you more info
about a product and answer any other questions you may have.
Customer service email:
customerservice@distinctgiftbaskets.com
Contact DistinctGiftBaskets.com
888-294-5556
Email
customerservice@DistinctGiftBaskets.com
Return Policy on all Gift Basket products
If you are not fully satisfied within 30 days of the
delivery date, please return your order to us. Call our dedicated
customer service at customerservice@distinctgiftbaskets.com
and they will assign to you a Return Authorization Number (RAN)
which allows us to keep track of the return.
The returned product must be in new and unused condition,
in the original box with all the documentation, parts and accessories
to insure full credit. "New and unused" means sale-able
condition, not dirty and not washed. We cannot accept returns for
an item with any indications that it has been used.
Return shipping costs are your responsibility unless
the item is damaged or defective. All returns are subject to a 30%
restocking fee and must be returned within 2 weeks (14 days) after
receiving the item. If you have any questions about the restocking
fee as it pertains to your order please call us before we ship the
product as once it leaves the warehouse we have incurred our cost.
We love satisfied customers so if you have any questions
about this policy, please feel free to contact us via e-mail at
customerservice@DistinctGiftBaskets.com
Note: Shipping charges
cannot be refunded.
Please allow us 10-14 days once we have received your
return to process and credit your credit card.
Damaged or Defective Items
If your order arrives at your door damaged, broken
or defective, we will either replace the broken parts if possible
or ship out a new one completely at our expense.
Requests for replacement parts will be processed as
quickly as possible. Please note that we are not able to express
ship replacement pieces.
We work hard to make your shopping experience at distinctgiftbaskets.com
an enjoyable one.
Credit and Return Time
Please give us some time to process your return/exchange.
It takes about 10 business days for us to receive the returned or
exchanged product back from you. Within 72 hours of receiving the
item back in our warehouse, you will receive an e-mail that reflects
that your credit card has been credited.
All refunds granted are for the purchase price of
the product only and can only be issued to the credit card used
at purchase.
Canceling Your Order
If you have placed an order and would like to cancel
it, please email us at customerservice@distinctgiftbaskets.com
within four hours of placing your order to cancel it free of any
charges.
Don't worry! Even after the four hours, our friendly
customer service will do all that we can to stop the items from
being processed and/or shipped but there is no guarantee that we
will be able to stop it in time
DistinctGiftBaskets.com Privacy Policy
We will never sell any customer's information to any
third party. This is our pledge to you, our customer. Any information
gathered on this site will be used only by DistinctGiftBaskets.com.
One month after your order is placed; your credit card information
is automatically deleted from our database. Your privacy is our
first and main concern. We understand that you want to be able to
purchase high quality gifts and gift baskets online and not have
to give away your personal information to do so.
Limitations: Even though we try our best to ensure
your privacy and security and always look to use the best available
and tested technologies to guard and protect our web site and our
customers, we face the same risks as all Internet companies.
100% secure shopping at DistinctGiftBaskets.com - Trusted since 1998
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